Everyday People Toolkit

Five practical tools for line managers, with worked examples and worksheets to use in everyday conversations.

Everyday People Toolkit cover

A 13-page PDF. Choose the tool that fits the situation and use the accompanying worksheet to prepare or record an agreement.

What’s inside

One-to-one planner

Plan a useful check-in around priorities, support and next steps.

Clear expectations builder

Agree outcomes, responsibilities, boundaries and review points.

Conversation preparation map

Prepare an opening, separate observations from assumptions and make room to listen.

Change communication planner

Explain what is changing, what is still open and how questions will be followed up.

Team reset activity

Help a group choose one workable improvement and agree when to review it.

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