Choose a course for the situations your managers need to practise. SCORM packages let your organisation deliver learning through its own learning management system.
About 60 minutes · SCORM 1.2
Prepare for a conversation, practise choosing what to say and make room for the other person’s account. Work through realistic situations with feedback and downloadable guides.
Explore this course
90 minutes · Coming soon
Check capacity, agree decision boundaries and choose the support someone needs. Practise resetting an agreement when the work changes.
Explore this courseTell us which learning management system you use and who the course is for. We’ll discuss the package, licence and any compatibility questions before you commit.
Your LMS administrator imports the package and checks that it launches, records progress and reports completion as expected. Test it in your own system before assigning it to learners.
Course downloads help learners prepare and follow up. They belong with the course they support. The Everyday People Toolkit is the separate free collection available through this website.
Explore the Everyday People ToolkitWe can talk about the situations your managers face, the number of learners and how you want to introduce the course. You don’t need a finished training brief.
Prices, licence terms and delivery arrangements will be agreed before purchase. More courses may be added as the collection develops.
Ask about a course or licenceA ZIP file containing an online course and the information an LMS needs to launch it and record supported learner progress. It is different from a video or PDF download.
Difficult conversations uses SCORM 1.2. The final specification for Delegation will be confirmed when the package is ready. We’ll check requirements with you before supplying a course.
Hosted access is a future possibility, but it is not currently available. The course offer is for organisations using their own LMS.
Tell us about the intended learners and organisation. We’ll agree the permitted use, scope and licence before purchase.
Completion reflects the activities built into the course. It is not certification of independent competence and does not replace your organisation’s policies or specialist advice.
It is being finalised. You can enquire now; a release date and final package details have not yet been confirmed.